Frequently Asked Questions
Product
certification is a process by which a 3rd party provides a written declaration
that a product conforms to specified requirements. Product certification
contains the issuance of a certificate or logo (or both) to validate that a
specific product meets a distinct set of requirements, typically specified in a
standard (national or international).
• Product
Certification Signals Quality and Safety
• Becoming
Compliant with National & International Regulations
• Market
Differentiator - Stand Out Against Competitions
• Increase The
Control of Your Business Processes
This means that
products can be distinguished by consumers as having been thoroughly verified.
If a product is
certified conferring to valid national or international regulations, consumers
know that the product will function appropriately and won’t cause any damage.
1) Accreditation
Ensure that the
Certification Body is accredited. Accreditation is the safest means to
guarantee that your certificate will be generally accepted when you’re bidding
for indentures in both the private and public sectors.
2) Specialization
Look for a Certification
Body that specifies in, or has the capability with, assessing your niche of
services or goods.
3) Skills and Competence
A certification
body’s auditor must be knowledgeable and proficient in executing significant
auditing activities.
4) Cost
Certification
bodies can differ substantially in this respect. Costly service does not
necessarily translate to worth for money. Conduct your due diligence in
exploring various rates of different Certification Bodies and perform a simple
cost-benefit analysis to ensure whether the fees they’re proposing are truly
worth the price.
Step 1: Enquiry
• Client contacts
Watermarks to ask general questions
• Client requests
for Quotation
• Quotation issued
based on product information and manufacturer details given
Step 2: Application
Submission
• Client applies
through Watermarks E-Application portal
• Watermarks
reviews information submitted
• Watermarks issues
Certification Requirement and Invoice
• Assigned auditor
contacts client to discuss and schedule certification process
Step 3: Initial
Audit
• Review of Quality
Control Plan, and test report submitted (if available)
• Auditor assess
manufacturing process and witness product testing
• Samples selection
for further testing (if required)
• Issuance of Audit
Report
Step 4: Product
Testing
• Samples selected
to be tested at an accredited laboratory (if required)
• Test report to be
provided by the laboratory to Watermarks
Step 5: Certificate
Issuance
• Full compliance
results issuance of Certificate from Watermarks
• Validity of
certificate is 1 year
Others:
• Annual Renewal
Fees
• Annual
Surveillance Audit
• Full compliance shall ensure renewal / continuous validity of the certificate(s)